Last Updated: November 20, 2025

Welcome to Thurro, a product of Adqvest Capital Advisors (“Adqvest”, “we”, “us”, or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, platform, or any related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Services.

1. Information We Collect

We only collect information necessary for creating your account and enabling core platform functionality. We avoid collecting any unnecessary or sensitive data.

1.1 Information You Provide Directly

This includes:

a. Account Information

• Full name
• Email address
• Phone number (optional)
• Password or authentication credentials

We collect these details when you create an account for Thurro or update your profile information.

b. Communication Information

If you contact us through email, forms, support channels, or feedback mechanisms, we may collect:

• Email address
• Your message or query
• Attachments or additional details you voluntarily provide

c. Optional Information
You may choose to provide additional information while interacting with certain features, such as profile preferences or optional onboarding inputs.

1.2 Information Collected Automatically

To maintain a secure and reliable platform, we automatically collect limited technical data:

a. Log and Usage Data

• General activity on the platform (pages viewed, actions taken)
• Timestamp information
• Error logs for troubleshooting
• Session data

b. Device & Technical Information

• Browser type and version
• Operating system
• Device type

c. Cookies

We use only essential cookies required for:

• Logging in
• Maintaining sessions
• Ensuring site security
• Preventing fraudulent access

We do not use tracking, advertising, profiling, or marketing cookies.

2. How We Use Your Information

We use your personal information solely for purposes that support your experience on Thurro and our ability to deliver a secure, functional service.

2.1 To Provide and Maintain the Service

• Creating and managing your Thurro account
• Verifying your identity and enabling login
• Delivering core product features
• Offering customer support

2.2 To Communicate With You

We may send:

• Essential service updates
• Notices about feature changes or maintenance
• Security alerts
• Responses to your support requests

We do not send promotional emails unless you explicitly opt in.

2.3 To Improve Thurro

We analyze non-identifiable technical data to:

• Improve performance and responsiveness
• Diagnose issues and bugs
• Enhance the usability of the platform
• Understand general usage patterns

All improvements are based on anonymized or aggregated data unless personal data is required strictly for debugging.

2.4 To Ensure Safety and Prevent Misuse

We use data to:

• Monitor and prevent suspicious or fraudulent activities
• Secure our infrastructure
• Enforce policies and terms of service
• Investigate misuse or violations

2.5 To Meet Legal Obligations

We may use or preserve your information if required to comply with applicable:

• Laws and regulations
• Government or law enforcement requests
• Court orders or legal processes

3. When We Share Your Information

We do not sell, rent, or trade your personal information under any circumstances. We only share it in the following limited cases:

3.1 Service Providers

We work with trusted third-party partners for:

• Hosting and cloud storage
• Email and communication delivery
• Security and authentication
• Platform analytics (non-identifiable)

These providers may access information strictly to perform their services and are bound by confidentiality obligations.

3.2 Legal & Compliance Requirements

We may disclose information when required to:

• Comply with legal or regulatory requirements
• Respond to lawful requests by authorities
• Protect our rights, users, and platform security

3.3 Business Transfers

If Adqvest undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will ensure the successor honors this Privacy Policy or a similar protective framework. You will be notified of any substantial changes. For any sharing outside the purposes above, we will request your permission before sharing your data.

4. Cookies and Tracking Technologies

We use only essential cookies, which are required for:

• Authentication
• Session management
• Security and fraud prevention
• Basic platform functionality

You can remove or block cookies using your browser settings, but doing so may disable important features of Thurro.

We do not use:

• Advertising cookies
• Cross-site trackers
• Behavioral profiling technologies

5. How We Protect Your Information

We use industry-standard technical and organizational safeguards, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure password hashing
• Access-controlled systems
• Firewalls and monitoring systems
• Regular audits and security assessments
• Strict access restrictions for staff and partners

While we take all reasonable steps to protect your data, no method of electronic transmission is completely secure. You use Thurro at your own discretion and should access it through secure networks.

6. Information from Minors

Thurro is intended only for users 18 years of age or older.

We do not knowingly collect or store information from individuals under 18. If we discover such information, we will promptly delete it. If you believe a minor has used our Services, please contact us immediately.

7. Your Rights and Choices

You have full control over your personal information. You can view and update your profile information through your account settings. You can update your name, email, or other account details at any time. You can request deletion, after which we will permanently remove or anonymize your data. Backup systems will remove your data during routine cycles. You may opt out of non-essential communications at any time.

8. Links to Third-Party Sites

Thurro may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of third-party platforms. We advise reviewing the privacy policies of any website you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from me to time to reflect changes in:

• Our practices
• Legal requirements
• Service features
• Operational processes

When updated , a revised “Last Updated” date will appear at the top. Any substantial changes may be communicated directly to user

Your continued use of Thurro constitutes acceptance of the updated policy.

10. How to Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, you may contact us at:

Adqvest Capital Advisors
326, DBS House, 31A Cathedral Garden Road, Nungambakkam, Chennai 600034
Email: support@thurro.com